Optical Retail GM: Lead Team & Customer Experience

Big City Optical; Chicago (IL); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive Plan Participation

Company subsidized Medical Insurance

Company subsidized Dental insurance

Company paid Short Term Disability

401(k) with 10% match

Paid time off

Employee discount plan

Descripción de la vacante

Big City Optical in Chicago is seeking a hands-on General Manager to lead our Optical Retail Store and drive exceptional customer satisfaction. You will shape store culture, mentor staff, and align operations with company goals while upholding the highest standards of service.

You will supervise a team of optical professionals, set sales targets, manage budgets, schedule staff, and ensure a seamless shopping experience.

Formación

• High School Diploma or GED; college degree preferred.
• 3+ years retail supervisory experience with a track record of achieving sales targets.
• 1 year optical managerial experience.

Responsabilidades

• Recruit, train, mentor and supervise a high-performing team of optical associates.
• Set sales targets and motivate staff to meet and exceed those goals.
• Oversee stock levels and coordinate with inventory specialist for orders and merchandising.
• Manage store budgets and report sales trends to district manager.
• Champion a customer-centric culture and resolve customer issues promptly.

Conocimientos

Retail supervision

Sales targets

Customer service

Leadership

Optical product knowledge

Educación

High School Diploma

College degree preferred

Herramientas

Microsoft Office

G-Suite

Descripción del empleo

Big City Optical in Chicago is seeking a hands-on General Manager to lead our Optical Retail Store and drive exceptional customer satisfaction. You will shape store culture, mentor staff, and align operations with company goals while upholding the highest standards of service.

You will supervise a team of optical professionals, set sales targets, manage budgets, schedule staff, and ensure a seamless shopping experience.