Optical Retail General Manager — Lead Team & Elevate Sales

National Vision, Inc.; Florence (AL); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k retirement savings with company

Flex Spending Account

Paid Time Off & Company Holidays

Parental leave

Employee eyewear discount

Short- and Long-Term Disability

Life Insurance

College scholarship program

Descrizione del lavoro

America’s Best, part of National Vision, is seeking a General Manager to lead a store team in Florence, AL. You will drive sales, manage operations, and deliver outstanding customer and patient experiences every day.

You’ll oversee staffing, training, merchandising, and budgets, while partnering with the Doctor to ensure the highest level of patient care and service excellence. Join a role focusing on growth, performance, and team success.

Competenze

• 5+ years of retail experience, supervisory experience preferred.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Mansioni

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Conoscenze

Retail management

Staff training

Store operations

Sales leadership

Customer service

Formazione

Bachelor’s degree or equivalent

Descrizione del lavoro

America’s Best, part of National Vision, is seeking a General Manager to lead a store team in Florence, AL. You will drive sales, manage operations, and deliver outstanding customer and patient experiences every day.

You’ll oversee staffing, training, merchandising, and budgets, while partnering with the Doctor to ensure the highest level of patient care and service excellence. Join a role focusing on growth, performance, and team success.