Optical Practice Manager III — Lead Patient Care & Ops

Keplr Vision; Illinois; On-site; USD 60,000 - 85,000; Full time

Job summary

Keplr Vision in Forsyth, IL is seeking a Practice Manager III to lead daily operations and ensure top-quality patient care at All About Eyes.

You will supervise a team of optical staff, coordinate with the Lead OD, and drive patient satisfaction, staff development, and compliance. This role requires retail management experience, strong leadership, and financial oversight to optimize profitability.

Qualifications

• Excellent customer service skills and professional presentation.
• Minimum of 4 years of retail management/supervisory experience.
• Strong communication, organizational, leadership and interpersonal abilities.
• Ability to set and monitor productivity goals.
• Understanding of optometric business processes.
• Ability to prioritize multiple tasks and meet deadlines.

Responsibilities

• Supervising a team of opticians, technicians, patient care coordinators, and other staff.
• Working closely with the Lead OD to ensure an exceptional patient experience.
• Coaching staff to deliver unsurpassed customer service and serving as a role model.

Skills

Customer service

Leadership

Communication

Organizational skills

Staff coaching

Productivity goals

Attention to detail

Optometric processes

Job description

Keplr Vision in Forsyth, IL is seeking a Practice Manager III to lead daily operations and ensure top-quality patient care at All About Eyes.

You will supervise a team of optical staff, coordinate with the Lead OD, and drive patient satisfaction, staff development, and compliance. This role requires retail management experience, strong leadership, and financial oversight to optimize profitability.