Optical Office Coordinator - Patient Services

Shopko; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in Madison, WI is seeking a Full Time Clerical teammate to support the Optical center. You will greet patients, answer calls, book appointments, manage files, and assist in operations that do not affect vision.

You should have a high school diploma, basic computer skills, and strong organizational and communication abilities. The role involves handling billing, POS transactions, and light travel within the center to support objectives.

Qualifications

• High School Diploma or equivalent is required.
• Experience in an office setting is preferred.
• Basic computer skills are required.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and ability to work cross-functionally.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Customer service

Multitasking

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Office equipment

Education

High School Diploma or equivalent

Job description

Shopko in Madison, WI is seeking a Full Time Clerical teammate to support the Optical center. You will greet patients, answer calls, book appointments, manage files, and assist in operations that do not affect vision.

You should have a high school diploma, basic computer skills, and strong organizational and communication abilities. The role involves handling billing, POS transactions, and light travel within the center to support objectives.