Optical Office Front Desk Coordinator

Shopko Optical; Green Bay (WI); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko Optical in Green Bay, WI is seeking an enthusiastic Office Support teammate to greet patients, answer calls, book appointments and maintain patient files. You will support the Optical center team and help with daily operations.

Responsibilities include processing transactions, organizing records and assisting with billing information while delivering excellent customer service in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Prior office experience is preferred.
• Ability to handle multiple customer interactions and calls.

Responsibilities

• Greet patients and customers as they enter the center.
• Answer the telephone in a professional manner.
• Book appointments accurately and maintain patient files.
• Process transactions and organize records.

Skills

Customer service

Phone handling

Multitasking

Interpersonal skills

Education

High School diploma or equivalent

Tools

Basic computer skills

Office software

Job description

Shopko Optical in Green Bay, WI is seeking an enthusiastic Office Support teammate to greet patients, answer calls, book appointments and maintain patient files. You will support the Optical center team and help with daily operations.

Responsibilities include processing transactions, organizing records and assisting with billing information while delivering excellent customer service in a fast-paced environment.