Optical Front Desk & Eyewear Technician

VSP Vision; Gainesville (FL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Bonuses

Commissions

Job summary

VSP Vision in Gainesville, FL seeks a part-time front desk associate to support patients and the office team. You will greet customers, check in patients, verify insurance, and explain pricing clearly to ensure smooth exams.

The role emphasizes outstanding service, accurate pretesting, and collaboration with doctors and the Office Manager. Candidates should have 1–2 years of related experience, strong MS Office skills, and excellent verbal and written communication in a fast-paced environment.

Qualifications

• 1–2 years of experience in related field.
• Proficiency with MS Office.
• Excellent verbal communication.
• Excellent written communication.
• Strong interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and explain process and pricing clearly.
• Check-in and pretest patients efficiently and accurately.
• Verify insurance prior to doctor encounter.
• Answer phones promptly and professionally.
• Assist in other office areas, including dispensing eyewear.
• Provide high-level patient service and support team excellence.
• Inform Office Manager of issues noted by staff, doctors, or patients.
• Perform tasks assigned by Office Manager.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Phone etiquette

Tools

MS Office

Job description

VSP Vision in Gainesville, FL seeks a part-time front desk associate to support patients and the office team. You will greet customers, check in patients, verify insurance, and explain pricing clearly to ensure smooth exams.

The role emphasizes outstanding service, accurate pretesting, and collaboration with doctors and the Office Manager. Candidates should have 1–2 years of related experience, strong MS Office skills, and excellent verbal and written communication in a fast-paced environment.