Eyewear Sales Associate — Patient Care & Fitting Pro

VSP Vision; Sarasota (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

VSP Vision in Sarasota, FL is seeking a part-time optician to assist patients and support the Doctor and Office Manager. You will help customers select frames and lenses, measure and fit eyewear, and process transactions with a focus on clear communication and excellent service.

The role requires 1–2 years of related experience, Florida Optician license (preferred), and strong multitasking in a fast-paced setting.

Qualifications

• One to two years of experience in related field.
• Working knowledge of MS Office package.
• Demonstrated ability to successfully perform multiple tasks in a fast-paced environment.
• Effective verbal communication skills to prioritize multiple tasks and inquiries.
• Effective written communication to document customer situations and confirm agreements.
• Excellent interpersonal and rapport-building skills.
• Ability to identify customer needs with relevant questions.
• Proven problem-solving, negotiations and decision-making abilities.
• Ability to listen, process transactions and interact with customers simultaneously.

Responsibilities

• Attract and retain customers by providing unsurpassed customer service.
• Greet customers and explain the process in a transparent way.
• Assist patients with merchandise selection, fitting frames, and dispensing eyewear.
• Solve visual problems or challenges for customers.
• Managing customer transactions at time of purchase.
• Serve as a center of excellence focusing on Right the First Time to ensure patient satisfaction.
• Assist customers in selecting frames and lenses that suit vision, lifestyle, and budget; suggest improvements.
• Support other retail associates with complex product needs and prescriptions.
• Record measurements and adjust or fit eyewear accurately.
• Inform Office Manager of any office problems noted by staff, doctors, or patients.
• Perform all tasks assigned by Office Manager.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Multitasking

Problem solving

Bilingual English/Spanish

Education

Florida Optician License

Tools

MS Office

Job description

VSP Vision in Sarasota, FL is seeking a part-time optician to assist patients and support the Doctor and Office Manager. You will help customers select frames and lenses, measure and fit eyewear, and process transactions with a focus on clear communication and excellent service.

The role requires 1–2 years of related experience, Florida Optician license (preferred), and strong multitasking in a fast-paced setting.