Optical Department Lead: Growth, Service & Team Enablement

Walmart Inc.; Plano (TX); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off and parental leave

Live Better U education benefit

Job summary

Walmart Inc. in Plano, TX is seeking an Optical Department Lead to drive sales through merchandising, pricing, and inventory oversight while ensuring accurate eyewear measurements and contact lens education under optometric supervision.

You will supervise the optical team, mentor staff, and maintain HIPAA-compliant documentation, scheduling, and payments for doctor or telehealth services as applicable. A strong customer-focus and leadership presence are essential.

Qualifications

• ABO certification must be obtained within 15 months.
• 2+ years of retail and supervisory experience.
• 1 year of optical experience or related field.

Responsibilities

• Lead department sales growth through merchandising, pricing accuracy, and inventory oversight.
• Oversee eyewear measurements, fittings, and contact lens education under supervision.
• Ensure HIPAA compliance and protect member privacy.
• Manage scheduling workflows and patient payments for doctor or telehealth services.
• Develop and coach optical team; hiring and training.

Skills

Customer service

Retail supervision

Communication

Team leadership

Education

High school diploma, GED, or equivalent

2 years of college

ABO certification

Tools

EHR systems

Job description

Walmart Inc. in Plano, TX is seeking an Optical Department Lead to drive sales through merchandising, pricing, and inventory oversight while ensuring accurate eyewear measurements and contact lens education under optometric supervision.

You will supervise the optical team, mentor staff, and maintain HIPAA-compliant documentation, scheduling, and payments for doctor or telehealth services as applicable. A strong customer-focus and leadership presence are essential.