Optical Sales & Patient Care Specialist

Shopko Optical; Portage (WI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

On-the-Job Training

Vacation pay

Volunteer pay for holidays

Personal day

Sick pay

Employee Assistance Program

Job summary

Shopko Optical in Portage, WI is seeking a Full-time Optical Sales Associate to join our team. This role focuses on delivering exceptional customer and patient service during eyewear selection, ordering and dispensing, with support for the Optical Lab and pre-screening activities.

The position offers on-the-job training with no experience required, and opportunities to help patients with frames, lenses, and contact lenses while maintaining inventory and completing billing information.

Qualifications

• High School diploma or equivalent required.
• Experience in an office or optical dispensing preferred.
• On-the-job training provided; no prior experience required.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs and recommend lenses, coatings, and frames.
• Order and dispense eyewear accurately and professionally; assist with frame repairs and adjustments.

Skills

Customer service

Cash handling

Optical dispensing

Phone etiquette

Education

High School Diploma or equivalent

Job description

Shopko Optical in Portage, WI is seeking a Full-time Optical Sales Associate to join our team. This role focuses on delivering exceptional customer and patient service during eyewear selection, ordering and dispensing, with support for the Optical Lab and pre-screening activities.

The position offers on-the-job training with no experience required, and opportunities to help patients with frames, lenses, and contact lenses while maintaining inventory and completing billing information.