Optical Center Front Desk & Patient Support

Shopko; Sioux City (IA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in Sioux City, IA is seeking a Full Time Clerical teammate to support the Optical center team. You will greet patients, answer calls, book appointments, and manage files while handling billing tasks.

Key requirements include a high school diploma, basic computer skills, and solid organizational and interpersonal abilities. The role may require evenings/weekends and occasional travel to support operations.

Qualifications

• High School Diploma or equivalent required.
• Basic computer skills and strong organizational abilities.
• Excellent interpersonal skills and the ability to multitask in a busy front-office environment.

Responsibilities

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Process transactions in optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records
• Work evenings, nights, and weekends as needed
• Travel independently to support Company objectives and personal development

Skills

Basic computer skills

Excellent organizational skills

Interpersonal skills

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

Point of Sale systems

Job description

Shopko in Sioux City, IA is seeking a Full Time Clerical teammate to support the Optical center team. You will greet patients, answer calls, book appointments, and manage files while handling billing tasks.

Key requirements include a high school diploma, basic computer skills, and solid organizational and interpersonal abilities. The role may require evenings/weekends and occasional travel to support operations.