Optical Care Specialist II — Eyewear & Fit Expert

Keplr Vision; Alpharetta (GA); On-site; USD 30,000 - 41,000; Full time

Job summary

Keplr Vision in Georgia seeks an Optician II to ensure high-quality patient care. You will review prescriptions, educate patients on lens options, and assist with frame selections, while meeting sales goals and maintaining inventory. The role emphasizes thorough eyewear fitting and effective communication with physicians and patients.

Ideal candidates have 0–3 years of experience, strong customer service skills, and a proactive, adaptable approach to a fast-paced optical office environment.

Qualifications

• Excellent customer service and presentation are required.
• 0-3 years of experience in optical or customer-facing roles.
• Coachable and open to feedback for continual improvement.

Responsibilities

• Review prescriptions and orders based on patient charts.
• Educate patients on corrective lens options and lifestyle needs.
• Provide feedback on frame aesthetics and fit.
• Meet sales goals and assist patients with needs and desires.
• Manage inventory of frames and contact lenses for variety.

Skills

Excellent customer service

Organizational multitasking

Coachable/open to feedback

Flexible/adaptable

Phone/office etiquette

Job description

Keplr Vision in Georgia seeks an Optician II to ensure high-quality patient care. You will review prescriptions, educate patients on lens options, and assist with frame selections, while meeting sales goals and maintaining inventory. The role emphasizes thorough eyewear fitting and effective communication with physicians and patients.

Ideal candidates have 0–3 years of experience, strong customer service skills, and a proactive, adaptable approach to a fast-paced optical office environment.