Vision Care Sales & Fitting Specialist

Keplr Vision; Arlington (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Keplr Vision seeks an Eyewear Consultant I to ensure high-quality patient care while assisting with frame selections and lens options. You will educate patients on lenses, measure and fit eyewear, and help guide decisions based on medical needs and lifestyle preferences.

Training is provided for those new to optical work. Ideal candidates bring strong customer service skills, a professional demeanor, and a willingness to learn in a fast-paced setting focused on meeting patient expectations and

Qualifications

• Excellent customer service and presentation skills.
• 1+ years of experience in a customer-facing role.
• Willingness to learn and develop new skills.

Responsibilities

• Review prescriptions and orders based on medical charts.
• Educate patients on lens options and lifestyle needs.
• Provide honest feedback about frame aesthetics.
• Meet sales goals while addressing patient needs.
• Manage frame and contact-lens inventory for variety.
• Measure and fit eyeglasses; perform basic adjustments.
• Place orders with an understanding of insurance benefits.

Skills

Customer service

Communication

Sales ability

Time management

Attention to detail

Professional phone etiquette

Job description

Keplr Vision seeks an Eyewear Consultant I to ensure high-quality patient care while assisting with frame selections and lens options. You will educate patients on lenses, measure and fit eyewear, and help guide decisions based on medical needs and lifestyle preferences.

Training is provided for those new to optical work. Ideal candidates bring strong customer service skills, a professional demeanor, and a willingness to learn in a fast-paced setting focused on meeting patient expectations and