Optician II: Eyewear Specialist & Patient Care

ARIS company; Alpharetta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

ARIS is seeking an Optician II in Alpharetta, GA to ensure high-quality patient care and eyewear fittings. You will review prescriptions, educate patients on lens options, and help them select frames that fit medical needs and lifestyle preferences.

You will contribute to meeting sales goals while maintaining patient satisfaction, manage frame and contact lens inventory, and collaborate with the physician for accurate prescriptions and eye health considerations.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• 0–3 years of experience in a related field or role.
• Coachable and open to feedback and continual improvement.

Responsibilities

• Review physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide feedback about frame aesthetics with honesty and care.
• Achieve sales goals and quotas as determined by office staff while assisting patients.
• Manage inventory of frames and contact lenses to ensure product variety and satisfaction.
• Communicate with physician regarding prescriptions and other eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with a general understanding of insurance benefits.
• Independently troubleshoot eyewear and related issues.
• Operate lensometer and other tools to ensure proper fitting.

Skills

Customer service

Organization

Coachable

Flexibility

Phone etiquette

Tools

Lensometer

Job description

ARIS is seeking an Optician II in Alpharetta, GA to ensure high-quality patient care and eyewear fittings. You will review prescriptions, educate patients on lens options, and help them select frames that fit medical needs and lifestyle preferences.

You will contribute to meeting sales goals while maintaining patient satisfaction, manage frame and contact lens inventory, and collaborate with the physician for accurate prescriptions and eye health considerations.