Part Time Optician/Optical Admin

Eyefinity, Inc.; Folsom (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

VSP Vision in California is hiring an Optical Associate/Optician to deliver exceptional customer service, fill eyeglass prescriptions, and promote patient satisfaction.

You will measure, fit lenses and frames, advise on lenses and coatings, assist with frame selection, and work with the host and doctors to maximize sales and timely delivery. Requires 1–2 years' experience and state licensure as applicable.

Qualifications

• State licensure or certification as an optician if required by state.
• Ability to sell through effective sales skills and meet sales targets.
• Retail or customer service experience.
• Ability to communicate enthusiastically and concisely to meet expectations.
• Attention to store merchandising and detail.
• 1–2 years of related field experience.
• For remote or hybrid roles, demonstrate engagement in virtual environments.

Responsibilities

• Fill eyeglass prescriptions and fit and adapt lenses and frames.
• Evaluate prescriptions with customer visual needs.
• Recommend lenses, coatings, and frames to suit customer needs.
• Assist customers in frame selection and coordinate with measurements.
• Conduct measurements of bridge and eye size, temple length, vertex distance, PD, and optical centers.
• Ensure pricing accuracy and delivery quotes.
• Develop relationships with associates, hosts, and doctors.
• Maximize vision care plan relationships and sales opportunities.
• Support marketing program implementation.
• Maintain positive host relationships and customer satisfaction surveys.
• Perform other duties as assigned by Optical Manager.

Skills

Customer service

Sales skills

Communication

Team relationships

Education

State licensure or certification as an optician

Job description

The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model. Develop professional business relationships with other Associates, Host, and Doctor. Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames.

Including but not limited to the following:

• Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements
• Recommend specific lenses, lens coatings, and frames to suit customer needs
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
• Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools
• Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes
• Maximize Managed Vision Care relationships and sales opportunities as measured by: Effective plan administration and local service Improvements in average transaction Locally initiated plans
• Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives
• Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys
• Other duties as assigned by Optical Manager

Job Specifications

• If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician
• Ability to sell through use of sales skills and accountability for sales results
• Experience and results with a retail or customer service establishment
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships
• Success in store merchandising and attention to detail
• Minimum of 1-2 years of experience in related field
• For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

#LI-RETAIL Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $20.00 - $30.23

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

At VSP Vision, we're all about seeing potential - literally! We believe that everyone deserves access to quality vision care, and we're on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you're stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let's work together to create a clearer, brighter future - one person at a time. Follow your heart to VSP! #VisionWithHeart