Inventory & Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; West Des Moines (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods seeks a Specialist – Off Field Operations to help run the store with precision. You will support critical processes, ensure inventory accuracy, and keep athletes ready to shop by delivering clear, knowledgeable product information and excellent service.

This role emphasizes teamwork, safety, and compliance as you mentor new teammates and drive smooth everyday operations that keep the store performing at its best.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing knowledgeable product information.
• Anticipates customer needs and drives sales through product recommendations.
• Assists with onboarding and training of new team members as a subject-matter expert.
• Acts as go-to expert in designated process areas to ensure smooth execution.
• Ensures store readiness and adheres to floor plans, signage, and inventory standards.
• Promotes loyalty programs and other company initiatives.
• Upholds safety, loss prevention, and store policies.

Skills

Customer service

Teamwork

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods seeks a Specialist – Off Field Operations to help run the store with precision. You will support critical processes, ensure inventory accuracy, and keep athletes ready to shop by delivering clear, knowledgeable product information and excellent service.

This role emphasizes teamwork, safety, and compliance as you mentor new teammates and drive smooth everyday operations that keep the store performing at its best.