Ops Manager (Entry Level) – Food, Bowling & Arcade

Stars and Strikes Family Entertainment Centers; Smyrna (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health & 401k Benefits for Eligible 팀

Bonuses

Free bowling, laser tag & gameplay!

Monthly rewards

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Center in Smyrna, TN is seeking an experienced Operations Manager to lead three business lines—food & beverage, bowling, and arcade—in a high-volume, fast-paced setting. You will assist the GM and AGM in staffing, training, and evaluating team members while ensuring guest satisfaction and a top‑notch experience.

The ideal candidate has 1–2 years of management experience, hospitality or F&B background is a plus, and is flexible to weekend and holiday

Qualifications

• 1–2 years of management experience.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays.

Responsibilities

• Create an exciting and fun atmosphere to ensure a great experience for our guests and team.
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members.
• Adhering to core standards, HR policies, training, safety requirements.
• Drive best practices through the organization and leads process improvement.
• Address service or customer issues of an operational nature.

Skills

Management experience

Hospitality experience

Flexible schedule

Job description

Stars and Strikes Family Entertainment Center in Smyrna, TN is seeking an experienced Operations Manager to lead three business lines—food & beverage, bowling, and arcade—in a high-volume, fast-paced setting. You will assist the GM and AGM in staffing, training, and evaluating team members while ensuring guest satisfaction and a top‑notch experience.

The ideal candidate has 1–2 years of management experience, hospitality or F&B background is a plus, and is flexible to weekend and holiday