Operations Manager — Family Entertainment Center

Stars and Strikes Family Entertainment Center; Huntsville (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401k plan

Bonuses

Free bowling & laser tag

Monthly rewards

Contests

Job summary

Stars and Strikes Family Entertainment Center in Huntsville, AL is seeking an experienced Operations Manager to lead 3 operations: food & beverage, bowling, and arcade. You will assist the GM/AGM with staffing, training, and guest experience while driving exceptional service and operational excellence.

This role requires 1-2 years of management experience and a flexible schedule including weekends and holidays.

Qualifications

• 1-2 years of management experience.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Must be willing to work a flexible schedule based on business needs, including weekends and holidays.

Responsibilities

• Create an exciting and fun atmosphere to ensure a great experience for guests and team.
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members.
• Adhering to core standards, HR policies, training, safety requirements.
• Drive best practices through the organization and leads process improvement.
• Address service or customer issues of an operational nature.

Skills

Management experience

Hospitality experience

Flexible schedule

Job description

Stars and Strikes Family Entertainment Center in Huntsville, AL is seeking an experienced Operations Manager to lead 3 operations: food & beverage, bowling, and arcade. You will assist the GM/AGM with staffing, training, and guest experience while driving exceptional service and operational excellence.

This role requires 1-2 years of management experience and a flexible schedule including weekends and holidays.