Ops Leadership Trainee — Assistant Manager in Training

truenorth Convenience Stores; Traverse City (MI); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

True North in Traverse City, MI, seeks an Assistant Manager for Operations to oversee daily store functions, hire, train, and schedule staff. You’ll lead shifts with clear direction, set goals, and provide feedback to ensure a fast, friendly guest experience.

Responsibilities include staff management, customer service, cash handling, inventory, and maintaining safety and cleanliness. This role reports to the Store Manager and requires on-site presence.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others is preferred.

Responsabilités

• Provide active, visible floor leadership during shifts, supporting team members in real time, addressing workflow gaps, and ensuring smooth operations.
• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Perform assigned food service tasks following food safety and sanitation requirements, as applicable.
• Perform interior and exterior store duties necessary to support daily operations.

Connaissances

Customer service

Leadership

Cash handling

Supervising others

Formation

High school diploma or equivalent

Description du poste

True North in Traverse City, MI, seeks an Assistant Manager for Operations to oversee daily store functions, hire, train, and schedule staff. You’ll lead shifts with clear direction, set goals, and provide feedback to ensure a fast, friendly guest experience.

Responsibilities include staff management, customer service, cash handling, inventory, and maintaining safety and cleanliness. This role reports to the Store Manager and requires on-site presence.