Shift Leader in Training

truenorth Convenience Stores; Houghton Lake (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

True North is seeking an Assistant Manager to oversee daily store operations in our Michigan location. You will lead teams, hire, train, and schedule staff while ensuring a fast, friendly guest experience and adherence to safety and cash-handling guidelines.

You will manage staffing, inventory, labor, and maintenance needs, serving as a manager-on-duty when the Store Manager is away and guiding CSRs to maintain smooth operations and high service standards.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others is preferred.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members.
• Deliver prompt, courteous customer service in line with company standards.
• Accurately process customer transactions using POS systems.
• Maintain a clean, safe, and organized store environment.
• Oversee food service tasks following safety standards when applicable.
• Communicate shift activities and follow up needs to store management.

Skills

Leadership

Customer service

Cash handling

Staffing

Food service

Education

High school diploma or equivalent

Tools

POS systems

Job description

True North is seeking an Assistant Manager to oversee daily store operations in our Michigan location. You will lead teams, hire, train, and schedule staff while ensuring a fast, friendly guest experience and adherence to safety and cash-handling guidelines.

You will manage staffing, inventory, labor, and maintenance needs, serving as a manager-on-duty when the Store Manager is away and guiding CSRs to maintain smooth operations and high service standards.