OPS FSU Foundation Front Desk Associate

Florida State University, Division of University Advancement; Tallahassee (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Florida State University, Division of University Advancement is looking for a Front Desk Associate in Tallahassee, FL. You will greet visitors, screen and sign in guests, and support daily front desk operations in a secure environment.

This part-time role offers hands-on customer service experience and exposure to professional office procedures. The position requires a high school diploma or equivalent, strong interpersonal skills, and proficiency with Word/Excel/Outlook.

Qualifications

• High school diploma or equivalent required.
• Comfortable communicating with a wide range of individuals in a professional setting.
• Proficient with Word, Excel, Outlook; Canva or Adobe experience is a plus.

Responsibilities

• Greet and screen visitors at the front desk, providing a welcoming experience.
• Maintain front desk coverage and opening/closing responsibilities as applicable.
• Receive, log, and distribute incoming mail and packages promptly.
• Process checks and cash deposits following established procedures.
• Support daily front desk operations, including answering phones and directing visitors.
• Adhere to front desk security and visitor management policies.
• Assist the Strategic Talent Management Coordinator with engagement initiatives and meeting prep.
• Coordinate with the Building Manager on maintenance and repairs.
• Participate in special projects aligned with interests and curiosity.

Skills

Interpersonal skills

Punctual

Microsoft Office

Education

High school diploma/equivalent

Tools

Word/Excel/Outlook

Canva/Adobe

Job description

Job ID: 63714

Full/Part Time: Part-Time

Location: Tallahassee, FL

Department
FSU Foundation

FSU Division of University Advancement

The Front Desk Associate serves as an enthusiastic and welcoming ambassador for the Division of University Advancement. As a front-line greeter for the FSU Foundation Building, this position serves as the first point of contact, providing a professional “Garnet and Gold Standard” welcome to DUA visitors. Those in this role gain hands on experience in customer service, communication, and professional office operations within a secure building environment.

Responsibilities:

Serve as the primary point of contact at the front desk, providing a professional and welcoming experience for DUA visitors. Greet, screen, and sign in visitors and vendors in accordance with established procedures and building security protocols. Maintain front desk coverage during assigned shifts, including scheduled opening and closing responsibilities as applicable. Receive, log, and distribute incoming mail and packages in a timely and accurate manner. Follow established procedures for the receipt and routing of checks and cash deposits. Support daily front desk operations, including answering phones, directing visitors, and maintaining an organized reception area. Adhere to all front desk security, and visitor management policies to ensure a safe and consistent environment. Support the Strategic Talent Management Coordinator with employee engagement initiatives, meeting staffing and meeting preparation. Support the Building Manager by directing contractors and coordinating maintenance and repair services. Special Projects: Participate in special projects and assignments as required, including opportunities aligned with the employee’s interests and areas of curiosity.

Skills/Qualifications:

High school diploma/equivalent. (Note: post-high school education can substitute for experience at the equivalent rate.)

Thrives in a highly interactive environment requiring strong interpersonal skills and enthusiasm. Comfortable communicating with a wide range of individuals in a professional setting. Reliable and punctual, ensuring consistent front desk coverage. Word, Excel, Outlook, Canva or Adobe.

Schedule expectations (Under Considerations Tab):

Set schedule for this role are Monday, Wednesday, and Friday from 8a-5p. Schedule only subject to change for spring semester, and hours not exceeding 24 per week.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn moreabout our university and campuses.

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