Ophthalmology Surgery Coordinator – Patient Concierge

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Los Angeles is seeking a Surgical Coordinator to manage all aspects of surgical coordinating for our Orbital and Ophthalmic Plastic Surgery clinic, ensuring a concierge-level patient experience.

Responsibilities include scheduling procedures, coordinating pre-operative testing, verifying insurance, and guiding patients through the entire perioperative process while maintaining accurate EMR documentation. Experience in healthcare administration is essential.

Qualifications

• 2 years of administrative support in a healthcare setting.
• 2 years experience with patient registration, scheduling, insurance verification, referrals, and authorization processes.
• Ability to communicate effectively both verbally and in writing with professional etiquette.
• Ability to multitask and adapt to a fast-paced environment.
• Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.

Responsibilities

• Coordinate and schedule surgical and laser procedures for ophthalmology clinicians.
• Arrange pre-operative testing and appointments.
• Verify patient insurance coverage and obtain prior authorizations.
• Serve as a patient liaison through pre- and post-operative care.
• Maintain patient records in the EMR system and support daily clinic operations.

Skills

Administrative support

Care coordination

Communication skills

Medical terminology

Attention to detail

Tools

EMR software

Job description

UCLA Health in Los Angeles is seeking a Surgical Coordinator to manage all aspects of surgical coordinating for our Orbital and Ophthalmic Plastic Surgery clinic, ensuring a concierge-level patient experience.

Responsibilities include scheduling procedures, coordinating pre-operative testing, verifying insurance, and guiding patients through the entire perioperative process while maintaining accurate EMR documentation. Experience in healthcare administration is essential.