Ophthalmology Clinic Administrative Specialist (Front Desk)

UCLA Health; Los Angeles (CA); Sur place; USD 38 000 - 54 000; Plein temps

Résumé du poste

UCLA Health's Ophthalmology Orbital and Ophthalmic Plastic Surgery clinic in Los Angeles is seeking a reliable Administrative Assistant to support daily clinic operations and provide excellent patient service. Responsibilities include check-in/out, collecting co-pays, securing authorizations and referrals, answering calls, and tracking test or imaging status.

The role requires attention to detail and strong communication in a fast-paced medical environment.

Qualifications

• 1 year of administrative support experience in a healthcare, medical office, ambulatory care, or patient service environment.
• 1 year of experience with patient registration, appointment scheduling, and insurance verification.
• Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette.
• Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment.
• Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.
• Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients.

Responsabilités

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Connaissances

Administrative support

Patient registration

Appointment scheduling

Insurance verification

Communication skills

Medical terminology

Prioritization

Independent work

Adaptability

Description du poste

UCLA Health's Ophthalmology Orbital and Ophthalmic Plastic Surgery clinic in Los Angeles is seeking a reliable Administrative Assistant to support daily clinic operations and provide excellent patient service. Responsibilities include check-in/out, collecting co-pays, securing authorizations and referrals, answering calls, and tracking test or imaging status.

The role requires attention to detail and strong communication in a fast-paced medical environment.