Ophthalmology Practice Supervisor - Admin & Operations

Tufts Medicine; Boston (MA); On-site; USD 61,000 - 76,000; Full time

Job summary

Tufts Medicine is seeking a Clinical Administration leader to oversee day-to-day operations of a clinical practice, ensuring efficient operations, high patient care standards, and staff supervision. The role supports the Faculty Practice Administrator and focuses on strategic operational planning and staff management.

The position emphasizes supervising front-line staff, optimizing scheduling and billing, monitoring regulatory compliance, and driving quality and patient satisfaction initiatives

Qualifications

• Associate’s degree in Healthcare Administration, Business Administration, or related field and 3 years healthcare experience and 1 year administrative healthcare experience; OR HS diploma and 5 years healthcare experience with 3 years progressive admin experience.

Responsibilities

• Assists in managing daily operations of the clinical practice under guidance of Clinical Practice Administrator.
• Supervises front desk staff, billers/coders, and medical assistants to ensure optimal staffing and resource utilization.
• Oversees patient registration, scheduling, and billing processes for accuracy and efficiency.
• Monitors compliance with relevant regulations and policies.
• Supports quality assurance initiatives and patient satisfaction evaluations.
• Handles patient complaints ensuring swift resolutions.
• Assists with financial management of the practice and monitors expenditures with variance reporting.

Skills

Team leadership

Data analysis

Communication

Problem solving

Adaptability

Education

Associate’s degree in Healthcare Administration/Business Administration

High School diploma with 5 years healthcare experience

Job description

Tufts Medicine is seeking a Clinical Administration leader to oversee day-to-day operations of a clinical practice, ensuring efficient operations, high patient care standards, and staff supervision. The role supports the Faculty Practice Administrator and focuses on strategic operational planning and staff management.

The position emphasizes supervising front-line staff, optimizing scheduling and billing, monitoring regulatory compliance, and driving quality and patient satisfaction initiatives