Ophthalmology Practice Operations Leader

Tufts Medical Center, Inc.; United States; On-site; USD 61,000 - 76,000; Full time

Job summary

Tufts Medicine is seeking a Clinical Administration Manager to oversee day-to-day administrative and operational functions of a clinical practice. You will support the Faculty Practice Administrator by ensuring efficient operations, supervising front-line staff, and maintaining high standards of patient care and satisfaction.

The role includes managing scheduling, registration, billing processes, regulatory compliance, and financial reporting to improve practice performance and patient outcomes.

Qualifications

• Associate's degree in Healthcare Administration, Business Administration, or related field and 3 years of experience in a healthcare setting, or a HS diploma with 5 years of healthcare experience and 3 years of progressive admin experience.
• Bachelor’s degree in Healthcare Administration or related field preferred.
• One year of supervisory experience including managing staff, patient services, and office operations in a healthcare environment.

Responsibilities

• Assists in daily operations management of the clinical practice under guidance of the Clinical Practice Administrator.
• Supervises front desk staff, billers/coders, and medical assistants to ensure staffing efficiency.
• Oversees patient registration, scheduling, and billing processes for accuracy and efficiency.
• Monitors compliance with relevant regulations and policies.
• Supports quality assurance initiatives and patient satisfaction evaluations.
• Handles patient complaints and resolves issues promptly.
• Assists with financial management and reporting of the practice.
• Monitors expenditures and reports on financial variances.

Skills

Leadership

Strategic planning

Operational analysis

Communication

Education

Associate's degree in Healthcare Administration

Bachelor’s degree in Healthcare Administration

Job description

Tufts Medicine is seeking a Clinical Administration Manager to oversee day-to-day administrative and operational functions of a clinical practice. You will support the Faculty Practice Administrator by ensuring efficient operations, supervising front-line staff, and maintaining high standards of patient care and satisfaction.

The role includes managing scheduling, registration, billing processes, regulatory compliance, and financial reporting to improve practice performance and patient outcomes.