Ophthalmology Practice Operations Lead

Tufts Medical Center, Inc.; United States; On-site; USD 61,000 - 76,000; Full time

Job summary

Tufts Medicine seeks an experienced administrator to oversee the day-to-day operations of a clinical practice. You will support the Faculty Practice Administrator, supervise front-line staff, and maintain high standards of patient care and satisfaction.

The role requires a healthcare admin background, with a path toward strategic planning and financial oversight within a busy practice environment. Competitive compensation and a defined total rewards package are offered.

Qualifications

• Associate's degree in Healthcare Administration, Business Administration, or related field required; Three years in healthcare with progressive admin experience; OR High School diploma with Five years in healthcare and three years progressive admin experience.
• Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred; One year supervisory experience in healthcare operations.

Responsibilities

• Assists in daily clinical practice operations under guidance of Clinical Practice Administrator.
• Supervises front desk receptionists, billers/coders, and medical assistants to ensure staffing and resource use.
• Oversees patient registration, scheduling, and billing processes for accuracy and efficiency.
• Monitors compliance with regulations and policies.
• Supports quality assurance and patient satisfaction evaluations.
• Handles patient complaints with swift resolutions.
• Assists with financial management of the practice.
• Monitors expenditures and reports financial variances.
• Supports administrator in financial and operational reporting.

Job description

Tufts Medicine seeks an experienced administrator to oversee the day-to-day operations of a clinical practice. You will support the Faculty Practice Administrator, supervise front-line staff, and maintain high standards of patient care and satisfaction.

The role requires a healthcare admin background, with a path toward strategic planning and financial oversight within a busy practice environment. Competitive compensation and a defined total rewards package are offered.