Ophthalmology Practice Manager — Lead Ops & Patient Care

Eye Associates of Winchester

Virginia Beach (VA)

On-site

USD 60,000 - 75,000

Full time

8 days ago

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Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off & Holidays

Life & Disability Insurance

Tuition Reimbursement

Continuing Education Support

Certification Sponsorship

Employee Eyewear Discounts

Referral Bonus Opportunities

Job summary

AVP•SEES Group is seeking an experienced Operations Leader to manage daily clinical and administrative operations across eye care sites. This role drives patient care quality, staff engagement, and efficiency while partnering with physicians to execute strategic initiatives.

The ideal candidate has 5+ years in healthcare operations leadership, with ophthalmology or multispecialty practice experience and strong budgeting, analytics, and EHR proficiency. Travel between locations is required.

Qualifications

Bachelor's degree in healthcare administration, Business Administration, Management, or a related field preferred.
Minimum of 5 years of progressive leadership experience in healthcare operations, medical practice management, or clinic administration.
Ophthalmology, optometry, ASC, or multispecialty medical practice experience strongly preferred.
Proven ability to lead, develop, and retain high-performing clinical and administrative teams.
Strong business acumen with experience managing budgets, operational performance, productivity metrics, and financial results.
Knowledge of healthcare operations, medical terminology, reimbursement methodologies, and regulatory requirements.
Experience driving process improvement initiatives and implementing operational best practices.
Proficiency with electronic health records (EHRs), practice management systems, Microsoft Office, and healthcare technology platforms.
Strong analytical skills with ability to interpret data, identify trends, and make informed business decisions.
Excellent communication, relationship-building, and conflict-resolution skills.
Experience partnering with physicians and healthcare providers to achieve organizational goals.

Responsibilities

Lead day-to-day operations of the practice, ensuring efficient workflows and patient care while hitting operational goals.
Oversee clinical and administrative staff with coaching, performance management, and development support.
Partner with physicians and leadership to implement strategic initiatives and growth.
Manage practice budgets, monitor financial performance, and identify efficiency improvements.
Track KPIs and patient satisfaction to drive continuous improvement.
Ensure HIPAA, OSHA, and policy compliance across the organization.
Develop staffing plans, onboard new team members, and support retention initiatives.
Oversee payroll review, scheduling, and workforce planning.
Oversee inventory management, supply orders, equipment maintenance, and capital recommendations.
Collaborate with RCM and front-office teams to optimize patient access, collections, and service quality.
Evaluate patient flow and clinic operations to enhance experience and efficiency.
Build relationships with physicians, referral sources, optometrists, and community partners.
Support business development, referrals, marketing, and community outreach.