Eye Care Clinic: Clinical Operations Manager

AVP.SEES; Knoxville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Training & Career Development

Growth & Advancement Opportunities

Competitive Benefits Package

Tuition Reimbursement Opportunities

Employee Eyewear Discounts

Referral Bonus Program

Make a Meaningful Difference Every Day

Job summary

AVP•SEES Group is seeking a Clinical Manager to oversee daily ophthalmology clinical operations, ensuring high-quality patient care and compliant workflows. You will partner with physicians, clinical staff, and administration to implement best practices and improve patient experience.

The role emphasizes staff development, training, and adherence to clinical protocols, with a focus on optimizing operations and patient care outcomes across the practice network.

Qualifications

• Minimum of 5 years of clinical experience, with at least 2 years in a supervisory or management role.
• Current COA or COT certification, or a minimum of five years ophthalmic technical experience.
• Strong knowledge of clinical operations, patient care standards, and healthcare regulations.
• Proficiency in EHR systems and Microsoft Office Suite.
• Excellent leadership, communication, and organizational skills.

Responsibilities

• Oversee daily clinical operations and optimize patient flow in coordination with providers and staff.
• Lead clinical and front desk teams, ensuring adherence to company policies, protocols, and regulatory requirements.
• Collaborate with physicians and administrative leadership to implement best practices and improve efficiency.
• Conduct local practice training and staff development; ensure adherence to clinical protocols.
• Maintain relationships with external business associates, including vendors, insurance carriers, and referring physicians.
• Monitor provider schedules, manage no-shows and add-ins to maximize schedule utilization.

Skills

Leadership

Communication

Organizational skills

Staff development

Multitasking

Education

COA or COT certification

Tools

EMR

Microsoft Office

EHR systems

Job description

AVP•SEES Group is seeking a Clinical Manager to oversee daily ophthalmology clinical operations, ensuring high-quality patient care and compliant workflows. You will partner with physicians, clinical staff, and administration to implement best practices and improve patient experience.

The role emphasizes staff development, training, and adherence to clinical protocols, with a focus on optimizing operations and patient care outcomes across the practice network.