Ophthalmology Practice Administrator

Chicago Eye Consultants; Berwyn (IL); On-site; USD 100,000 - 120,000; Full time

Job summary

Chicago Eye Consultants and DuPage Eye seeks an experienced Practice Administrator to lead daily ophthalmology office operations at the Stickney home office. You’ll drive operational excellence, financial performance, regulatory compliance, and patient experience.

The ideal candidate will have 5+ years in ophthalmology management, strong revenue cycle knowledge, HIPAA compliance, and proven team leadership to support physicians and staff in delivering outstanding care.

Qualifications

• Bachelor’s degree in healthcare or business administration; master’s preferred.
• 5+ years of management in ophthalmology or optometry.
• Strong knowledge of HIPAA, Medicare, and Medicaid.
• Experience with practice management software and EHR systems.
• Excellent leadership and communication skills.
• Ability to develop high-performing teams and support physicians.

Responsibilities

• Oversee daily ophthalmology practice operations, including scheduling, patient flow, and staff management.
• Develop and implement policies to optimize efficiency and patient satisfaction.
• Monitor financial performance: budgeting, billing, and revenue cycle management.
• Recruit, train, and supervise front desk staff, medical assistants, and admin personnel.
• Conduct regular staff meetings and performance evaluations for a cohesive team.
• Ensure HIPAA compliance and robust patient privacy; uphold data security.

Skills

Leadership

Communication

Revenue cycle

EHR systems

Regulatory knowledge

Problem solving

Organizational skills

Team management

Microsoft Excel

Education

Bachelor’s degree in healthcare administration

Master’s degree preferred

Tools

NextGen

Excel

Axiom

Job description

Chicago Eye Consultants and DuPage Eye is seeking an experienced and results-driven Practice Administrator to lead the daily operations of our busy ophthalmology practices. This role is responsible for ensuring operational excellence, financial performance, regulatory compliance, and an exceptional patient experience. The principle home office for this position will be located at Chicago Eye Consultants in Stickney, Illinois.

The ideal candidate is a collaborative leader with extensive ophthalmology practice management experience, strong knowledge of revenue cycle management and healthcare regulations, and a proven ability to develop high-performing teams while supporting physicians in delivering outstanding patient care.

We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Chicago Eye Consultants and DuPage Eye are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.

As the Practice Administrator, you will play a pivotal role in ensuring the smooth and efficient operations of our ophthalmology practice. You will be responsible for managing the day-to-day administrative and operational aspects of the practice, working closely with our physicians and staff to maintain the highest standards of patient care and service.

The annual salary for this position will be between $100,000 and $120,000 dependent upon previous background experiences.

Responsibilities

• Oversee the daily operations of the ophthalmology practices, including scheduling, patient flow, and staff management
• Develop and implement policies and procedures to optimize practice efficiency and patient satisfaction
• Monitor and manage the practice's financial performance, including budgeting, billing, and revenue cycle management
• Recruit, train, and supervise office staff, including front desk personnel, medical assistants, and administrative personnel
• Conduct regular staff meetings and performance evaluations to ensure a cohesive and high-performing team
• Ensure a positive patient experience by maintaining a welcoming and organized reception area
• Address patient concerns and inquiries, striving to resolve issues promptly and professionally
• Implement and uphold patient privacy and data security protocols in compliance with HIPAA regulations
• Oversee accurate coding and billing processes to maximize revenue and minimize billing errors
• Collaborate with billing and coding specialists to ensure timely and accurate claim submissions
• Stay current with industry regulations, including Medicare, Medicaid, and private insurance guidelines
• Help to ensure the practice's compliance with all legal and regulatory requirements, including maintaining licensure and certifications

Qualifications

• Bachelor’s degree in healthcare administration, Business Administration, or a related field (master’s degree preferred)
• Previous experience in healthcare administration or management, with specific experience in ophthalmology preferred
• 5+ years of management in ophthalmology or optometric experience required
• Strong knowledge of healthcare regulations, including HIPAA, Medicare, and Medicaid
• Excellent leadership and communication skills
• Proficiency in practice management software and electronic health records (EHR) systems
• Exceptional organizational and problem-solving abilities
• A commitment to delivering outstanding patient care
• Strong staff relations skills
• In depth knowledge of revenue cycle management, third party reimbursement, regulatory issues and compensation plan methodologies
• Working knowledge of NextGen, including building templates
• Excellent Internet and related search skills as well as proficient with Microsoft Suite; advanced Excel; Axiom a plus