Ophthalmology Patient Experience Coordinator

NVISION Eye Centers; Westlake Village (CA); On-site; USD 24,796 - 31,684; Full time

Job summary

NVISION Eye Centers is seeking a front desk coordinator to manage patient appointments and deliver exceptional service. You will handle phone calls, coordinate documentation, and greet patients to ensure a smooth consultation process. Ideal candidates will have at least 2 years of ophthalmology or healthcare experience and a desire to enhance patient experiences.

This position is located in Westlake Village, California, offering competitive hourly and annual wages.

Qualifications

• 2+ years of experience in Ophthalmology or related healthcare.
• Desire to provide an exceptional patient experience.

Responsibilities

• Manages phones, screens calls to determine information needed.
• Coordinates patient files ensuring proper documentation.
• Greets patients and guides them through consultation process.
• Obtains authorizations for medical patients.
• Prepares charts for next day's appointments.

Skills

Ophthalmology experience

Customer service skills

Education

High School Diploma or equivalent

Job description

NVISION Eye Centers is seeking a front desk coordinator to manage patient appointments and deliver exceptional service. You will handle phone calls, coordinate documentation, and greet patients to ensure a smooth consultation process. Ideal candidates will have at least 2 years of ophthalmology or healthcare experience and a desire to enhance patient experiences.

This position is located in Westlake Village, California, offering competitive hourly and annual wages.