Ophthalmology Patient Experience Coordinator

Eye Care Partners Career Opportunities; San Francisco (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

EyeCare Partners is seeking a Patient Coordinator to be the first point of contact for patients, ensuring a courteous, efficient check-in/check-out experience. You will handle phones, schedule flow, and assist with daily administrative tasks to support ophthalmology services.

The role requires a high school diploma or GED and at least 1 year of related experience or training. Proficiency in MS Office and strong customer service skills are expected.

Qualifications

• High school diploma or GED required.
• At least 1 year related experience or training.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones and assure prompt, courteous service.
• Manage patient flow in the office and support check-in/out processes.
• Assist with daily reconciliations and cash handling.
• Perform general office duties as assigned by manager.

Skills

Interpersonal skills

Industry knowledge

Initiative

Adaptability

Teamwork

Overtime flexibility

Reliable transportation

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking a Patient Coordinator to be the first point of contact for patients, ensuring a courteous, efficient check-in/check-out experience. You will handle phones, schedule flow, and assist with daily administrative tasks to support ophthalmology services.

The role requires a high school diploma or GED and at least 1 year of related experience or training. Proficiency in MS Office and strong customer service skills are expected.