Geriatric Medical Receptionist – Care Coordination

Community Physicians; Oakbrook Terrace (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Community Physicians in Oak Brook Terrace, IL seeks a Medical Receptionist to support AL/IL communities. You will manage scheduling, insurance verification, prior authorizations, referrals, and facility communications to ensure timely patient care.

This role requires strong organization, communication, and multitasking in a fast-paced healthcare setting. Join a patient-centered team dedicated to high-quality care.

Qualifications

• 1–2 years of experience in a medical office or healthcare administrative setting.
• High school diploma or equivalent.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Serve as a primary administrative point of contact for patients, families, providers, and AL/IL facility staff.
• Answer incoming calls, take accurate messages, and route inquiries to the appropriate team member.
• Schedule and coordinate patient appointments and maintain provider calendars.
• Verify patient insurance eligibility and benefits.
• Submit, obtain, and track prior authorizations for medications, procedures, diagnostic testing, and other services.
• Maintain accurate patient demographics and records in the EMR.
• Assist with referrals and coordinate communication with outside medical offices.
• Maintain confidentiality of patient information per HIPAA and company policies.

Skills

Communication skills

Time management

Organizational skills

Multitasking

Verbal communication

Written communication

Computer skills

Education

High school diploma or equivalent

Associate degree or related healthcare education

Tools

EMR systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Community Physicians in Oak Brook Terrace, IL seeks a Medical Receptionist to support AL/IL communities. You will manage scheduling, insurance verification, prior authorizations, referrals, and facility communications to ensure timely patient care.

This role requires strong organization, communication, and multitasking in a fast-paced healthcare setting. Join a patient-centered team dedicated to high-quality care.