Ophthalmology Front Desk Specialist - Mon-Fri

Vision Integrated Partners; Shipyard Acres (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Excellent health insurance benefits

Generous 401k matching program

Paid time off

Paid holidays

Free counseling and support services

Employee Perk Package

Job summary

Eye Specialist of Napa Valley is seeking a full-time Medical Receptionist to join our team as the welcoming front-desk point of contact for patients and families. A strong hospitality mindset and patient care focus are essential to create a comfortable experience from check-in to discharge.

The role emphasizes accurate chart preparation, effective communication, and a smooth relationship with clinical staff.Monday–Friday day shift with no weekends or holidays, and a supportive benefits package

Qualifications

• High school diploma or GED required.
• Ophthalmology background preferred.
• Proficient computer skills and excellent phone etiquette.
• Friendly and outgoing with patient care knowledge.

Responsibilities

• Answers incoming telephone calls in a professional and pleasant manner.
• Maintains pre-admission files.
• Prepares patient's charts prior to admission.
• Gathers all chart forms and identifies patient data on each sheet.
• Prepares patient chart file with name, doctor, and patient number.
• Checks information for accuracy and authenticity and makes changes as indicated.
• Greets patients on admission day and verifies data.
• Instructs patient to sign insurance forms.
• Completes receipt for deposits or payments for procedures.
• Notifies admitting nurse when admission is complete.
• Obtains patient record after discharge and prepares for filing.
• Reviews records for completeness.
• Places incomplete charts in physician’s file for signatures.
• Performs other related duties as assigned.
• Reports adverse incidents to the administrator.
• Sitting, standing, and walking a considerable amount of time.
• Work in a well-lighted and ventilated area with non-hazardous equipment.

Skills

Phone etiquette

Hospitality skills

Patient care knowledge

Multitasking

Computer skills

Education

High school diploma or GED

Ophthalmology background preferred

Job description

Eye Specialist of Napa Valley is seeking a full-time Medical Receptionist to join our team as the welcoming front-desk point of contact for patients and families. A strong hospitality mindset and patient care focus are essential to create a comfortable experience from check-in to discharge.

The role emphasizes accurate chart preparation, effective communication, and a smooth relationship with clinical staff.Monday–Friday day shift with no weekends or holidays, and a supportive benefits package