Medical Receptionist (Ophthalmology)

Vision Integrated Partners; Shipyard Acres (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Excellent health insurance benefits

Generous 401k matching program

Paid time off

Paid holidays

Free counseling and support services

Employee Perk Package

Job summary

Eye Specialist of Napa Valley is seeking a full-time Medical Receptionist to join our team as the welcoming front-desk point of contact for patients and families. A strong hospitality mindset and patient care focus are essential to create a comfortable experience from check-in to discharge.

The role emphasizes accurate chart preparation, effective communication, and a smooth relationship with clinical staff.Monday–Friday day shift with no weekends or holidays, and a supportive benefits package

Qualifications

• High school diploma or GED required.
• Ophthalmology background preferred.
• Proficient computer skills and excellent phone etiquette.
• Friendly and outgoing with patient care knowledge.

Responsibilities

• Answers incoming telephone calls in a professional and pleasant manner.
• Maintains pre-admission files.
• Prepares patient's charts prior to admission.
• Gathers all chart forms and identifies patient data on each sheet.
• Prepares patient chart file with name, doctor, and patient number.
• Checks information for accuracy and authenticity and makes changes as indicated.
• Greets patients on admission day and verifies data.
• Instructs patient to sign insurance forms.
• Completes receipt for deposits or payments for procedures.
• Notifies admitting nurse when admission is complete.
• Obtains patient record after discharge and prepares for filing.
• Reviews records for completeness.
• Places incomplete charts in physician’s file for signatures.
• Performs other related duties as assigned.
• Reports adverse incidents to the administrator.
• Sitting, standing, and walking a considerable amount of time.
• Work in a well-lighted and ventilated area with non-hazardous equipment.

Skills

Phone etiquette

Hospitality skills

Patient care knowledge

Multitasking

Computer skills

Education

High school diploma or GED

Ophthalmology background preferred

Job description

Description

At Eye Specialist of Napa Valley, we are seeking a full-time Medical Receptionistto join our dynamic team!

The ideal candidate must be able to provide an atmosphere of comfort to our patient and their family; therefore, strong hospitality skills and patient care focus is a must.

This is a Monday - Friday, Day shift. No Weekends, and No Holidays!

We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

• Excellent health insurance benefits
• Generous 401k matching program
• Paid time off
• Paid holidays
• Free counseling and support services
• Employee Perk Package

Some of the duties and responsibilities include:

• Answers incoming telephone calls in a professional and pleasant manner.
• Maintains pre-admission files.
• Prepares patient's charts prior to the patient’s admission.
• Gathers all chart forms and types identifying patient data on each sheet of the chart.
• Prepares patient's chart file complete with name, doctor’s name, and patient number for identification.
• Checks and verifies all information for accuracy and authenticity and makes any changes as indicated.
• Attaches any notification necessary on the patient’s chart-i.e. deposits required, etc.
• Greets patients on the day of admissions and reviews patient data for accuracy.
• Instruct and have the patient sign insurance consignment forms.
• Completes receipt for the patient when accepting a deposit or complete payment for the surgical procedure.
• Contacts Admitting nurse when the patient has completed the business office admitting procedure.
• Obtains patient record after discharge and prepares for filing.
• Reviews records for completeness.
• Places incomplete charts in physician’s file for signatures.
• Performs other related duties as assigned.
• Report any adverse incidents to the administrator.
• Sitting, standing, and walking a considerable amount of on-duty time.
• Work in a well-lighted and ventilated area with light equipment none of which is hazardous in nature.

Requirements

EDUCATION & EXPERIENCE:

• High school diploma or GED required.
• Ophthalmology background preferred.

ESSENTIAL SKILLS AND ABILITIES

• Proficient computer skills.
• Strong Phone Etiquette.
• Friendly and outgoing, with strong hospitality skills and patient care knowledge.
• Able to multitask.

#INDCLINICAL