Ophthalmology Front Desk Specialist: Growth & Benefits

Spectrum Eye Physicians; San Jose (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career growth

Job summary

Spectrum Eye Physicians in San Jose, CA is seeking a friendly, customer-focused front desk team member to support patients across our San Jose, Cupertino, and Los Gatos offices. You’ll be the first impression, manage check-in, scheduling, and communications while ensuring a welcoming, organized environment.

No prior medical experience is required; we provide hands-on training. A positive attitude, teamwork, and a willingness to learn will help you grow with Spectrum Eye Physicians.

Qualifications

• Experience in the medical field is helpful but not required.
• Hands-on training will be provided to set you up for success.
• Positive mindset, willingness to learn, and teamwork are highly valued.

Responsibilities

• Answer incoming calls with a friendly, helpful attitude.
• Book appointments by phone, online requests, or in person.
• Gather forms and signatures like HIPAA, demographics, and policy acknowledgments.
• Collect copays, deductibles, refraction fees, contact lens exam fees, and balances; explain costs.
• Verify insurance information and enter details into the system.
• Keep patients informed about wait times and delays.
• Maintain a welcoming waiting area and assist with other front office duties as needed.

Skills

Customer-focused

Strong communication

Team spirit

Job description

Spectrum Eye Physicians in San Jose, CA is seeking a friendly, customer-focused front desk team member to support patients across our San Jose, Cupertino, and Los Gatos offices. You’ll be the first impression, manage check-in, scheduling, and communications while ensuring a welcoming, organized environment.

No prior medical experience is required; we provide hands-on training. A positive attitude, teamwork, and a willingness to learn will help you grow with Spectrum Eye Physicians.