Ophthalmology Clinic Ops Lead

Newsom Eye; Gainesville (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Newsom Eye in Gainesville, FL is seeking a full-time Office Manager to oversee the Front Office and Clinic operations, ensuring outstanding patient service and smooth daily workflows.

The role requires 3–5 years of medical office management experience, strong leadership and communication skills, and familiarity with Medicare/Medicaid billing and scheduling. You will lead front desk staff, coordinate with the Clinic Leader, and maintain accurate daily deposits and reports.

Qualifications

• 3–5 years management experience in a medical group practice.
• Proven track record leading a team and providing effective training.
• Working knowledge of Medicare, Medicaid and commercial insurance.
• Excellent customer service and communication skills.

Responsibilities

• Train and supervise front office staff, establishing a high performance team that is efficient, knowledgeable, service-oriented, and shares responsibility for attaining the goals of the practice.
• Coordinate with Clinic Leader to ensure smooth flow and efficiency from check-in to checkout.
• Present concerns with daily clinical schedule to Leaders, proposing solutions to scheduling challenges and reporting on no-shows.
• Prepare weekly status report regarding front office performance, proposing solutions to challenges.
• Oversee check-in, check-out, patient schedule, dictations and non-clinical inventory.
• Create weekly schedule for front office and provide back-up during absences.
• Oversee end of day checklist, ensuring staff completes closing tasks including deposits and receipts.
• Receive front office time-off requests and manage staffing calendars.
• Manage disciplinary process with HR collaboration.
• Provide leadership and effectively communicate departmental activities.
• Perform other duties as assigned by Director of Operations/Senior Leader.

Skills

Team leadership

Training staff

Medicare/Medicaid knowledge

Customer service

Communication

Tools

Practice management system

Job description

Newsom Eye in Gainesville, FL is seeking a full-time Office Manager to oversee the Front Office and Clinic operations, ensuring outstanding patient service and smooth daily workflows.

The role requires 3–5 years of medical office management experience, strong leadership and communication skills, and familiarity with Medicare/Medicaid billing and scheduling. You will lead front desk staff, coordinate with the Clinic Leader, and maintain accurate daily deposits and reports.