Ophthalmology Account Leadership Director

Merck; Hartford (CT); Remote; USD 256,000 - 403,000; Full time

Job summary

Merck is seeking a National Leader of Ophthalmology Account Management to build and lead a field team focused on retina practices, large MSOs, and PE-backed networks. This executive will report to the US Franchise Leader of Ophthalmology and participate in the Franchise Leadership Team.

The role emphasizes strategic oversight, cross-functional collaboration, and a track record of driving patient outcomes through high-level customer engagement.

Qualifications

• 12+ years of progressive pharmaceutical, biotech, or related industry experience.
• 7+ years of experience in managing direct reports.
• 5+ years in strategic/key account management with enterprise level customer engagement.
• Proven ability to develop and implement strategy across complex healthcare environments.
• Strong understanding of buy-and-bill economics, specialty drug distribution, GPO contracting structures and reimbursement dynamics.

Responsibilities

• Establish, recruit and oversee Ophthalmology Account Management Team, including National Account Directors for key corporate accounts and Key Account Managers by district.
• Shape strategic direction as a member of the US Ophthalmology Leadership Team to drive franchise performance.
• Serve as internal expert on ophthalmology engagements, providing insights to senior leadership and representing segments in planning forums.
• Provide strategic oversight and executive sponsorship for key accounts, while empowering the team to manage ongoing relationships.
• Coach and mentor a high-performing field team with a culture of accountability and development.
• Coordinate cross-functional execution across SAMs, BEMs, Field Sales, Field Reimbursement and Medical for compliant pull-through.
• Provide strategic oversight of customer engagement plans, optimize resources and collaborate with field teams.

Skills

Account Management

Leadership

Strategic Planning

Cross-Functional Leadership

Financial Acumen

Education

Bachelor's degree

MBA or advanced degree

Job description

Merck is seeking a National Leader of Ophthalmology Account Management to build and lead a field team focused on retina practices, large MSOs, and PE-backed networks. This executive will report to the US Franchise Leader of Ophthalmology and participate in the Franchise Leadership Team.

The role emphasizes strategic oversight, cross-functional collaboration, and a track record of driving patient outcomes through high-level customer engagement.