Ophthalmic Technician: Patient Care & Diagnostics

Socket.dev; Walker (MI); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO and paid holidays

Paid maternity leave

Eyecare certification reimbursements

Competitive pay

Employee discounts

Job summary

Grand Rapids Ophthalmology in Walker, MI is seeking an Ophthalmic Technician to assist ophthalmologists and prepare patients for exams with essential testing. This role supports a busy ophthalmology practice with emphasis on accuracy and patient comfort.

You will perform vision tests (visual fields, OCT, GDX), record medical history in EMR, maintain exam rooms, and ensure HIPAA compliance while delivering compassionate patient care. The position requires flexibility and weekend availability.

Qualifications

• Excellent patient care and empathy.
• HIPAA confidentiality is mandatory.
• Strong communication with patients and colleagues.
• Organizational skills to improve patient flow.
• Willingness to work beyond regular hours when needed.
• Ability to adapt to change and contribute to team goals.
• Reliable transportation to multiple locations.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Greet patients promptly with a smile and thank them on departure.
• Anticipate physician needs to facilitate clinic flow.
• Maintain urgent sense of time for patients and doctors.
• Comply with HIPAA and company policies.

Skills

Patient care

HIPAA compliance

Communication

Teamwork

Organizational skills

Initiative

Flexibility

Overtime willingness

Education

High school diploma or GED

1 year related experience or training

Tools

EMR systems

Microsoft Office

Job description

Grand Rapids Ophthalmology in Walker, MI is seeking an Ophthalmic Technician to assist ophthalmologists and prepare patients for exams with essential testing. This role supports a busy ophthalmology practice with emphasis on accuracy and patient comfort.

You will perform vision tests (visual fields, OCT, GDX), record medical history in EMR, maintain exam rooms, and ensure HIPAA compliance while delivering compassionate patient care. The position requires flexibility and weekend availability.