Ophthalmic Technician: Patient Care & Diagnostics

Eye Care Partners Career Opportunities; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full Benefits Package - medical,vision

401k + employer matching

Paid Time Off (PTO) & holidays

Paid Maternity Leave

Eyecare certification reimbursements

Competitive base pay

Employee discounts

Job summary

Grand Rapids Ophthalmology is seeking an Ophthalmic Technician to support ophthalmologists with initial testing and patient preparation for exams. You will operate diagnostic equipment, collect medical histories, and document findings in the EMR.

The role emphasizes exceptional patient service, adherence to HIPAA, and maintaining efficient clinic flow. Weekend availability and reliable transportation are advantageous; full-time hours with varying shifts.

Qualifications

• High school diploma or GED required.
• One year of related experience and/or training; or equivalent combination of education and experience.
• COA or COT certification preferred but not required.

Responsibilities

• Provide exceptional patient service in person or by phone.
• Greet patients professionally and ensure a positive experience.
• Assist physician to facilitate clinic flow.
• Document medical visits and procedures in EMR.
• Perform diagnostic tests and eye measurements (e.g., dilation, refraction, pressures).
• Maintain exam rooms and inventories; ensure cleanliness and supplies.

Skills

Excellent patient care

HIPAA compliance

Communication skills

Organizational skills

Initiative

Team-oriented

Willingness to work 40+ hours

Weekend availability

Reliable transportation

Education

HS diploma/GED

COA/COT certification preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Grand Rapids Ophthalmology is seeking an Ophthalmic Technician to support ophthalmologists with initial testing and patient preparation for exams. You will operate diagnostic equipment, collect medical histories, and document findings in the EMR.

The role emphasizes exceptional patient service, adherence to HIPAA, and maintaining efficient clinic flow. Weekend availability and reliable transportation are advantageous; full-time hours with varying shifts.