Ophthalmic Technician: Elevate Eye Care & Exams

LensCrafters; Cambridge (MA); On-site; USD 61,806,000 - 88,158,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Retirement savings

Job summary

LensCrafters in Cambridge, MA is seeking an Ophthalmic Technician to support eye exams, manage patient records, and ensure a smooth patient flow between the doctor and staff.

You will perform preliminary evaluations, assist with tests such as OCT, refraction, and biometry, and maintain exam lanes and equipment under HIPAA guidelines.

This role requires strong communication, organizational skills, and the ability to work evenings or weekends as needed to meet patient care demands.

Qualifications

• High School diploma or equivalent required.
• 1+ year of customer service experience.
• Strong communication and interpersonal skills.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs preliminary evaluations including obtaining patient histories, reviewing medications, visual acuities, refraction, and related measurements.
• Performs testing such as OCT, biometry, topography, and retinal imaging/photography.
• Maintains and disinfects equipment and exam lanes; supports HIPAA compliance.
• Adapts to various exam scenarios and communicates effectively with patients and staff.

Skills

Customer service

Communication

Organizational skills

Problem solving

Autonomy

Education

High School diploma or equivalent

Tools

Exam software

Ophthalmic equipment

Biometry equipment

Job description

LensCrafters in Cambridge, MA is seeking an Ophthalmic Technician to support eye exams, manage patient records, and ensure a smooth patient flow between the doctor and staff.

You will perform preliminary evaluations, assist with tests such as OCT, refraction, and biometry, and maintain exam lanes and equipment under HIPAA guidelines.

This role requires strong communication, organizational skills, and the ability to work evenings or weekends as needed to meet patient care demands.