Ophthalmic Surgery Concierge

EyeSouth Partners; Clayton (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

EyeSouth Partners’ Raleigh Ophthalmology group is seeking a Surgery Coordinator to manage scheduling, pre-op coordination, insurance approvals, and patient communication across multiple sites. The role supports surgeons and staff, ensuring accurate documentation, efficient calendar management, and a positive patient experience.

Ideal candidates have at least 2 years as a Surgical Scheduler/Coordinator (ophthalmology preferred), knowledge of EHRs (Nextech/ICP a plus), and strong communication

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of experience as a Surgical Scheduler/Coordinator or equivalent title; ophthalmology experience preferred.
• Experience with EHR software; Nextech/ICP experience strongly preferred.
• Knowledge of contracted insurance plans and procedures.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced clinical environment.
• Must have ability to travel to all practice locations as necessary.

Responsibilities

• Schedules ophthalmic surgeries per surgeon availability.
• Coordinate pre-op testing and ensure supplies ordered.
• Obtain pre-authorizations and verify benefits.
• Communicate with patients about dates, instructions, and finances.
• Maintain documentation, waitlists, and HIPAA compliance.
• Serve as primary contact for patients throughout surgical process.

Skills

Strong communication

Interpersonal skills

Ability to travel to locations

Fast-paced clinical environment

Education

High School Diploma or equivalent

Tools

EHR software (Nextech/ICP preferred)

Job description

EyeSouth Partners’ Raleigh Ophthalmology group is seeking a Surgery Coordinator to manage scheduling, pre-op coordination, insurance approvals, and patient communication across multiple sites. The role supports surgeons and staff, ensuring accurate documentation, efficient calendar management, and a positive patient experience.

Ideal candidates have at least 2 years as a Surgical Scheduler/Coordinator (ophthalmology preferred), knowledge of EHRs (Nextech/ICP a plus), and strong communication