Ophthalmic Front Desk Specialist

EyeCare Partners; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

EyeCare Partners is seeking a Front Office Specialist in Cincinnati, Ohio who will provide a world-class Total Patient Experience by managing the front office duties. The ideal candidate should have medical office experience, strong communication skills, and proficiency in Microsoft Office applications.

This role involves interacting with patients, handling check-ins and check-outs, and maintaining office efficiency. If you are highly organized and passionate about patient care, apply now!

Qualifications

• Previous medical office experience preferred; experience in ophthalmology strongly preferred.
• 1 year experience in customer interaction or equivalent education.
• Favorable results on background check as required.

Responsibilities

• Act as the first point of contact to create a great patient experience.
• Manage patient flow and ensure communication to maximize efficiency.
• Check insurance authorizations and manage payments accurately.
• Execute company policies and procedures including HIPAA compliance.

Skills

Customer service

Medical office experience

Communication

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Outlook

Education

High school diploma or GED

Job description

EyeCare Partners is seeking a Front Office Specialist in Cincinnati, Ohio who will provide a world-class Total Patient Experience by managing the front office duties. The ideal candidate should have medical office experience, strong communication skills, and proficiency in Microsoft Office applications.

This role involves interacting with patients, handling check-ins and check-outs, and maintaining office efficiency. If you are highly organized and passionate about patient care, apply now!