Ophthalmic Clinical Applications Manager & Trainer

Appone; United States; On-site; USD 115,000 - 140,000; Full time

Job summary

Heidelberg Engineering in the United States is seeking a Manager of Clinical Applications to plan and deliver clinical training and customer education for our ophthalmic imaging products. You will lead the CAS team to provide high-quality training, seminars and hands-on events, and collaborate with US marketing, customer care, clinical affairs and technical services.

You will develop curriculum, certify staff, support field installations, travel up to 50% domestically, and contribute feedback to

Qualifications

• Bachelor’s degree required, life sciences preferred (Ophthalmic Technology, Nursing, Bio‑Medical Engineering).
• Previous experience managing a team is highly desirable.
• Professional certification and advanced degree highly desirable.
• 5-7+ years’ work experience in ophthalmic imaging, training, or education.
• 3+ years of experience in an ophthalmic clinic environment.
• Ability to work in a fast‑paced, competitive environment.
• Excellent presentation skills, written, and verbal communications skills.
• Ability to manage multiple projects and priorities simultaneously.
• Detail oriented with strong analytical and creative problem‑solving skills.
• Strong leadership skills to guide and mentor team members (2-4+ years).
• Proficiency in strategizing, planning, monitoring and problem solving and capable of offering innovative suggestions for process improvement to senior management.
• Excellent computer skills in MS Word, PowerPoint, Excel, Salesforce.
• Willingness to travel (~30-50%) domestically.

Responsibilities

• Oversee the implementation and delivery of product installations and clinical training and proper use of HE products.
• Lead field Clinical Application Specialists and in‑house teams; ensure training quality.
• Establish and update clinical curriculum with Training and Education Manager.
• Lead clinical educational programs for physicians and photographers; schedule locations.
• Travel to customer sites, conferences, and internal meetings.
• Provide clinical and product training support to the sales team.
• Coordinate with Sales and Customer Care to optimize install scheduling.
• Plan CAS participation in key trade shows and stay current with research.
• Prepare for new product arrivals by scheduling CAS training.
• Encourage CAS team to take on initiatives and drive value.
• Prepare and manage department annual budget.
• Administrative duties: expense reports, PTO, performance reviews, reports.

Skills

Leadership

Training & Education

Ophthalmic imaging

Project management

Communication skills

Travel readiness

Education

Bachelor's degree in life sciences

Professional certification

Tools

MS Word

PowerPoint

Excel

Salesforce

Job description

Heidelberg Engineering in the United States is seeking a Manager of Clinical Applications to plan and deliver clinical training and customer education for our ophthalmic imaging products. You will lead the CAS team to provide high-quality training, seminars and hands-on events, and collaborate with US marketing, customer care, clinical affairs and technical services.

You will develop curriculum, certify staff, support field installations, travel up to 50% domestically, and contribute feedback to