Ophthalmic Clinic Operations Lead

SoCal Eye; Long Beach (CA); On-site; USD 85,000 - 100,000; Full time

Job summary

SoCal Eye seeks a Clinic Operations Manager to own daily clinical operations across Long Beach and Los Alamitos. You will lead ophthalmic staff, optimize patient flow, and ensure adherence to HIPAA, OSHA, and clinical policies.

A hands-on leader who uses data to drive improvements will thrive in this role. You will manage budgets, collaborate with revenue cycle and HR, and implement staff training to raise patient and staff safety and satisfaction.

Qualifications

• Education: Bachelor’s Degree required; Master’s Degree preferred.
• Experience: 5–7 years in a medical practice; ophthalmic experience preferred; supervisory experience (≥3 years).
• Language: English proficiency; Spanish a plus.
• Licenses/certifications: COA/COT preferred.
• EMR proficiency: Compulink, AdvancedMD, EPIC or similar systems; MS Office proficiency.

Responsibilities

• Oversee daily clinical operations across locations; ensure patient flow and front/back-office coordination.
• Maintain regulatory compliance (HIPAA, OSHA, others) and clinical policies.
• Develop and manage clinic budget; monitor spending and resources.
• Use data analytics to identify scheduling trends, revenue, and efficiency gains.
• Lead staff training, performance reviews, and cross-training for coverage.
• Coordinate with providers, revenue cycle, and HR on policy implementation and issues.
• Track KPIs: appointment utilization, registration accuracy, verification rates, and collections.

Skills

Staff management

Leadership

Operations management

Budget management

Communication

Problem solving

Education

Bachelor's Degree

Master's Degree preferred

Tools

Compulink

AdvancedMD

EPIC

MS Office

Job description

SoCal Eye seeks a Clinic Operations Manager to own daily clinical operations across Long Beach and Los Alamitos. You will lead ophthalmic staff, optimize patient flow, and ensure adherence to HIPAA, OSHA, and clinical policies.

A hands-on leader who uses data to drive improvements will thrive in this role. You will manage budgets, collaborate with revenue cycle and HR, and implement staff training to raise patient and staff safety and satisfaction.