Operations Training Specialist – Onboarding & Learning

Figure Lending; Reno, Charlotte (NV, NC); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health coverage

Employer premiums

HSA/FSAs/401(k)

Holidays and PTO

Family leave

Education reimbursement

Job summary

Figure Technology Solutions, Inc. is seeking an Operations Training Specialist I to develop and deliver employee training programs. You will assist with needs assessments, design materials, coordinate logistics, and facilitate sessions both in-person and virtually.

A strong passion for training, solid organizational skills, and a willingness to learn in a dynamic corporate environment are essential. Requirements include a bachelor’s degree in a related field and at least one year of corporate

Qualifications

• Bachelor's degree in HR, Education, Training and Development or related field
• One year of corporate training experience or instructional design
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft and Google Suite; comfortable learning new software
• Basic understanding of adult learning principles and instructional design concepts
• Ability to work independently and collaboratively in a team
• Strong interpersonal skills and stakeholder relationship building
• Onsite at least two business days per week; full-time when onboarding or active classes
• Base Compensation Range: $25.81 - $32.26/hr

Responsibilities

• Remain current on operational changes and update staff on training notices
• Conduct training needs assessments to identify gaps
• Collaborate with senior trainers to develop objectives and content
• Research information to support training materials
• Create training materials including presentations and handouts
• Review and edit content for clarity and alignment with learning objectives
• Schedule and coordinate training sessions and logistics
• Prepare training materials for trainers and participants
• Facilitate sessions in-person and virtual and co-facilitate when needed
• Provide logistical support during sessions
• Collect and analyze training evaluation data
• Build supporting documents like job aids and assessments
• Shadow operations processes and assist on the floor as assigned
• Prepare training reports and stakeholder summaries
• Manage the learning management system and track progress
• Handle other duties as assigned

Skills

Organizational skills

Written communication

Verbal communication

Microsoft Suite

Google Suite

Instructional design basics

Team collaboration

On-site presence

Education

Bachelor's degree in HR/Education/Training and Development

Tools

LMS platforms

Job description

Figure Technology Solutions, Inc. is seeking an Operations Training Specialist I to develop and deliver employee training programs. You will assist with needs assessments, design materials, coordinate logistics, and facilitate sessions both in-person and virtually.

A strong passion for training, solid organizational skills, and a willingness to learn in a dynamic corporate environment are essential. Requirements include a bachelor’s degree in a related field and at least one year of corporate