Ops Training Specialist I - Onsite/Hybrid

Figure; Reno (NV); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-paid premiums for employees

401(k)

Commuter benefits

Paid holidays and PTO

Continuing education reimbursement

Job summary

Figure is seeking an Operations Training Specialist I to support the development and delivery of training programs for its staff. You will assist with needs assessments, design materials, coordinate logistics, and facilitate sessions in a fast-paced corporate training environment.

The role requires a bachelor’s degree, one year of training experience, strong organizational and communication skills, and the ability to work onsite at least two days a week.

Qualifications

• Bachelor's degree in Human Resources, Education, Training and Development, or a related field.

Responsibilities

• Remain current on operational changes and update staff with training notices.
• Assist in conducting training needs assessments to identify gaps within the organization.
• Collaborate with senior trainers to develop objectives and content for training.
• Research and gather information to support design of training materials.
• Create training materials including presentations and job aids.
• Review content for clarity and alignment with learning objectives, including multimedia elements.
• Assist in scheduling training sessions and coordinating logistics.
• Prepare materials and ensure they are available for trainers and participants.
• Assist in facilitating training sessions in-person and virtual, and co-facilitate when needed.
• Provide logistical support during sessions and collect feedback.
• Analyze training results to improve future programs.
• Build supporting documents and training aids.
• Stay intimate with Operations processes and attend cadences as assigned.
• Assist in preparing training reports for stakeholders.
• Manage the learning management system and track progress.
• All other duties as assigned.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Interpersonal skills

Independent work

Team collaboration

Education

Bachelor's degree in HR, Education, Training & Development or related field

Tools

Microsoft Office

Google Workspace

Learning Management System (LMS)

Job description

Figure is seeking an Operations Training Specialist I to support the development and delivery of training programs for its staff. You will assist with needs assessments, design materials, coordinate logistics, and facilitate sessions in a fast-paced corporate training environment.

The role requires a bachelor’s degree, one year of training experience, strong organizational and communication skills, and the ability to work onsite at least two days a week.