Operations Training Specialist I: Onsite & Virtual Training

Figure; Charlotte (NC); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Dependent premiums covered

HSA/FSAs/401(k)

Life insurance

Disability insurance

Paid holidays and PTO

Paid family leave

Continuing education reimbursement

Job summary

Figure Technology Solutions, Inc. is seeking an Operations Training Specialist I to develop and deliver employee training programs.

You will support needs assessments, design materials, coordinate logistics, and facilitate sessions, on site with two days per week minimum. This role requires strong organizational, communication, and collaborative skills to grow in a dynamic corporate training environment and partner with stakeholders across the company.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience in corporate training or instructional design is preferred.

Responsibilities

• Support development and delivery of training programs for employees.
• Assist in needs assessments and design training materials.
• Coordinate logistics and facilitate training sessions, in-person and virtual.
• Maintain LMS materials and track participant progress.
• Collect and analyze training evaluation data to improve programs.
• Prepare training reports and summaries for stakeholders.

Skills

Organizational skills

Time management

Communication skills

MS Office / Google Workspace

Instructional design basics

Independent & collaborative work

Interpersonal skills

Education

Bachelor's degree in HR, Education, Training & Development, or related field (or experience)

Tools

Microsoft Office / Google Workspace

Job description

Figure Technology Solutions, Inc. is seeking an Operations Training Specialist I to develop and deliver employee training programs.

You will support needs assessments, design materials, coordinate logistics, and facilitate sessions, on site with two days per week minimum. This role requires strong organizational, communication, and collaborative skills to grow in a dynamic corporate training environment and partner with stakeholders across the company.