Hybrid Ops Training Specialist - Learning & Development

Blockchain Academics Ltd.; Reno, Charlotte (NV, NC); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-paid premiums for health and

401(k) and commuter benefits

Life and disability insurance

Paid holidays and PTO

Continuing education reimbursement

Job summary

Figure Technology Solutions, Inc. is seeking an Operations Training Specialist I responsible for developing and delivering employee training programs.

You will assist with needs assessments, design materials, coordinate logistics, and facilitate sessions in a dynamic corporate environment. The role requires strong organizational and communication skills, proficiency with Microsoft and Google tools, and the ability to work onsite at least two days weekly, with full-time commitment during

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 1 year of experience in corporate training or instructional design.
• Strong organizational and time management skills with ability to prioritize tasks.
• Excellent written and verbal communication with attention to detail.
• Proficient in Microsoft Office and Google Suite; comfortable learning new software.
• Basic understanding of adult learning principles and instructional design concepts.
• Ability to work both independently and in a team.
• Strong interpersonal skills and ability to build stakeholder relationships.
• Onsite availability at least two days per week; full-time during onboarding or peak training periods.

Responsibilities

• Update staff on operational changes and knowledge updates.
• Assist needs assessments and help identify training gaps.
• Collaborate with senior trainers to develop objectives and content.
• Gather information to design training materials.
• Create training materials including presentations and handouts.
• Review content for clarity and learning alignment; include multimedia elements.
• Schedule training sessions and manage room bookings and equipment.
• Prepare and organize training materials for trainers and participants.
• Facilitate in-person and virtual sessions; co-facilitate as needed.
• Provide logistical support during sessions and collect participant feedback.
• Analyze evaluation results to improve future programs.
• Develop job aids, assessments, and training documents.
• Stay closely aligned with Operations processes and assist on the floor as needed.
• Prepare training reports and summaries for stakeholders.
• Manage the learning management system and track progress.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Written and verbal communication

Interpersonal skills

Independent and collaborative work

Stakeholder relationship building

Education

Bachelor's degree in HR, Education, Training and Development, or related field

Equivalent experience

Adult learning principles

Tools

Microsoft Office

Google Suite

Job description

Figure Technology Solutions, Inc. is seeking an Operations Training Specialist I responsible for developing and delivering employee training programs.

You will assist with needs assessments, design materials, coordinate logistics, and facilitate sessions in a dynamic corporate environment. The role requires strong organizational and communication skills, proficiency with Microsoft and Google tools, and the ability to work onsite at least two days weekly, with full-time commitment during