Operations Trainee: Fast Track to Fleet Ops Leader

Ryder System, Inc.; Burnsville (MN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Job summary

Ryder System, Inc. in Burnsville, MN seeks an Operations Management Trainee to support shop management, drive cost savings, and improve customer retention.

You will work across Operations, Asset Management, Sales, Quality, and Rental Management to gain hands-on fleet maintenance experience and build a strong operations foundation. The program progresses toward an Ops Supervisor role with relocation after training and opportunities to advance based on performance.

Qualifications

• Bachelor’s Degree required.
• 1 year or more in customer service with issue-resolution experience preferred.
• Strong PC knowledge including spreadsheet and word processing software.
• Basic understanding of Business Finance, controls and metrics.

Responsibilities

• Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow‑up, breakdowns and vehicle status updates; oversee technician work planning for efficiency.

Skills

Customer service

Communication skills

Mechanical skills

Time management

Teamwork

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Ryder System, Inc. in Burnsville, MN seeks an Operations Management Trainee to support shop management, drive cost savings, and improve customer retention.

You will work across Operations, Asset Management, Sales, Quality, and Rental Management to gain hands-on fleet maintenance experience and build a strong operations foundation. The program progresses toward an Ops Supervisor role with relocation after training and opportunities to advance based on performance.