Operations Management Trainee — Lead & Learn

Ryder System, Inc.; Baton Rouge, Northern (LA, KY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in Baton Rouge, LA is seeking an Operations Manager Trainee to join a structured 18-month program developing leadership and operational knowledge. You will coordinate with rental, sales, maintenance and asset teams, focus on customer satisfaction, and manage costs while gaining hands-on exposure to company processes.

The role requires a Bachelor's Degree and a willingness to relocate after the training; paid weekly salary and comprehensive benefits are included.

Qualifications

• Bachelor's Degree required.
• 1 year or more in customer service with issues resolution experience.
• Strong PC knowledge including spreadsheet and word processing software (Excel/Word).
• Basic understanding of Business Finance, controls and metrics.

Responsibilities

• Manage customer relationship activities and proactive customer management to ensure satisfaction.
• Coordinate with rental department to maximize utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased satisfaction.
• Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize costs.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction; oversee PM scheduling and technician planning.

Skills

Detail oriented

Verbal & Written Communication

Multi-tasking

Time management

Flexibility

Mechanical skills

Independent & Teamwork

Excel

Microsoft Office

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Job description

Ryder System, Inc. in Baton Rouge, LA is seeking an Operations Manager Trainee to join a structured 18-month program developing leadership and operational knowledge. You will coordinate with rental, sales, maintenance and asset teams, focus on customer satisfaction, and manage costs while gaining hands-on exposure to company processes.

The role requires a Bachelor's Degree and a willingness to relocate after the training; paid weekly salary and comprehensive benefits are included.