Operations Support Specialist - Financial Services & Compliance

OneMain Financial; Evansville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking an Operations Support Representative to provide administrative support within the Operations Support team in Evansville, IN. This role involves handling inquiries, processing account transactions, and interacting with internal and external customers.

The position requires attention to policy, strong time management and organizational skills, and a collaborative approach across departments.

Qualifications

• High School Diploma or GED required; additional training preferred.
• 1+ year in financial services.
• Basic knowledge of Microsoft Office.
• Organizational skills and time-management abilities.
• Detail-oriented with collaboration & multitasking capability.

Responsibilities

• Review and process account transactions.
• Learn about automobile titles and liens.
• Learn about insurance products and insurance claims.
• Take inbound calls from insurance companies impound yards and various departments.
• Contact outside companies via telephone regarding automobiles.
• Communicate with various departments and branches.
• Report monthly data to management.
• Ensure assigned tasks are completed timely and accurately.
• Maintain compliance and operational risk controls per regulatory standards and policies.
• Maintain a positive workplace environment.

Skills

MS Office basics

Time management

Organizational skills

Detail orientation

Collaboration

Policies & procedures

Financial services

Systems knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

OneMain Financial is seeking an Operations Support Representative to provide administrative support within the Operations Support team in Evansville, IN. This role involves handling inquiries, processing account transactions, and interacting with internal and external customers.

The position requires attention to policy, strong time management and organizational skills, and a collaborative approach across departments.